Manage users | Notion

<aside> <img src="/icons/reorder_gray.svg" alt="/icons/reorder_gray.svg" width="40px" /> ‎

Getting Started
Invite your team to install the INTO Chrome extension and start using INTO

Manage users
Set up your INTO knowledge base for perfect AI generated responses

How INTO AI Works with Guesty

Use the playground to test your listings

Use the the INTO Data enrichment feature to improve your listings
Customize INTO AI

Set your signature preferences

Create message templates
INTO Revenue Boosters
Discover INTO Agent Assist
Leverage conversations summaries
Discover INTO Copilot
Add your super agent INTO Autopilot
Manage billing information

Discover Confidence Score

</aside>

Back to the Website

</aside>

Guided walkthrough

manage-users.mp4

As a reminder, your INTO team is composed of agents and managers. Agents can use INTO for Guesty but do not have access to your INTO company account. Managers, on the other hand, can use INTO for Guesty and also have access to your INTO company account. Your INTO company account is essential for setting up and configuring your AI, managing your team, testing and training your AI, configuring upsell opportunities, tracking your team’s progress and productivity, and managing your plan and billing information.

If you want to change a team member's role, log in to your INTO account and navigate to Settings > Team Members. There, you will see all the users that were imported from Guesty. In the "Role" column, you can toggle team members between user or manager roles.

Select the team member you want to promote to Manager, switch their role to Manager, and confirm that you want to change their role. They will immediately receive an invitation to create a password. Once they’ve created their password, they will have access to the company’s INTO account. Please note that your INTO team members are synced with your Guesty users—if you add or remove a user in Guesty, they will be added or removed from your INTO team within the following 24 hours.

Overview:

Your INTO team is composed of two roles: Agents and Managers.

Agents can use INTO for Guesty but do not have access to your INTO company account.
Managers can use INTO for Guesty and also have full access to your INTO company account.

Your INTO company account is essential for setting up and configuring your AI, managing your team, testing and training your AI, configuring upsell opportunities, tracking your team’s progress and productivity gains, and managing your plan and billing information.

Changing a Team Member's Role:

Slide 16_9 - 80.png

You will see a list of users that were imported from Guesty.

Slide 16_9 - 49.png

In the "Role" column, you can toggle team members between Agent or Manager roles.

Slide 16_9 - 50.png

Select the team member you want to invite to your INTO company account and Switch their role to Manager.

Slide 16_9 - 51.png

Confirm the change.

Slide 16_9 - 54.png

The team member will receive an invite via email.to create a password.

Slide 16_9 - 78.png

Once their password is set, they will have access to the INTO company account.

Slide 16_9 - 42.png

<aside> 💡

Note: Your INTO team members are synced with your Guesty users. If you add or remove a user in Guesty, they will be automatically added or removed from your INTO team within 24 hours.

</aside>

Read Next