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Guided walkthrough

Orphan nights.mp4

In the short-term rental business, "orphan nights" are the single nights or small gaps between bookings that can be difficult to fill. These gaps often occur between two longer stays and are typically too short to attract guests seeking multi-night bookings. Left unoccupied, orphan nights represent lost revenue. While property managers often try to fill these gaps using manual pricing strategies or discounts, managing this manually can be time-consuming and costly.

That’s where our "Orphan Nights" AI automation comes in. With INTO’s “Orphan Nights” tool, you can now automate the process of identifying and filling these gaps, maximizing both your bookings and overall revenue.

  1. Log in to your INTO account

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  1. Navigate to AI > Revenue Boosters. There you’ll find "Orphan Nights", the first of many revenue-boosting tools we’ll be introducing.

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  1. To activate "Orphan Nights", simply switch the toggle to "On".

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  1. Select the listings you want to enable orphan night detection for – either a few or all of them.

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  1. Choose the number of consecutive unbooked nights that will be considered as orphan nights.

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  1. Choose the number of nights to offer to the guest, it could be equal to the number of Orphan nights or less.

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  1. Set the discount you’d like to offer guests for these nights.

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  1. Choose the channels through which you want to promote these orphan nights.

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  1. Customize the message template that will be sent to guests, informing them of these special offers.

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  1. Once everything is set up, click Save, and you’re done!

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